License renewal warnings

We send three renewal reminders before your license expires so account access never lapses.

The schedule

• 60 days before expiration — first email reminder; no impact on ordering.
• 30 days before expiration — second email reminder; still no impact.
• 7 days before expiration — third email + your wholesale status flips to pending renewal. Existing orders still ship; new orders are blocked until the renewed credential is uploaded.

What to upload

A scan of the renewed credential (PDF, JPG, or PNG). Upload from /account — the license tile shows a re-upload form when the credential needs attention.

After upload

Status flips back to approved the moment a reviewer verifies the renewal. We try to clear pending-renewal uploads within one business day.

The renewal cron job runs at 13:00 UTC (around 9 AM ET) every day. If your license expires between cron runs, ordering blocks at the moment of expiration; the renewal-pending email arrives on the next cron.